Mazak Laser Technology — Privacy Policy

1. Introduction

Mazak Laser Technology ("Company", "we", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect information when you visit our website or engage with our services.

2. Information We Collect

2.1 Information You Provide

When you submit an inquiry form, request a quotation, or contact us, we may collect:

• Name (first and last)
• Business email address
• Phone number
• Company name and job title
• Country or region
• Product interest and technical requirements
• Project descriptions and material specifications

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website URL

3. How We Use Your Information

We use the information collected for the following purposes:

• Responding to your inquiries and providing quotations
• Preparing technical recommendations based on your requirements
• Scheduling cutting demonstrations and facility visits
• Sending product updates and technical newsletters (with your consent)
• Improving our website and user experience
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Authorized distributors: When your inquiry relates to a region served by an authorized distributor, we may share your contact details with the relevant distributor to provide local support.
• Service providers: We may share information with trusted service providers who assist in website operations, provided they agree to keep your information confidential.
• Legal requirements: We may disclose information when required by law or to protect the rights, property, or safety of Mazak Laser Technology, our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies: Required for website functionality (session management, security).
• Analytics cookies: Help us understand how visitors use our website (page views, traffic sources).
• Preference cookies: Remember your settings and choices.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, typically for a period of 36 months from the date of collection. Inquiry and quotation records may be retained longer for business continuity and legal compliance purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent for marketing communications
• Request a portable copy of your data

To exercise any of these rights, please contact us using the details below.

9. International Data Transfers

As a global company, your information may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our website is designed for business-to-business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

For privacy-related inquiries or to exercise your data rights, please contact:

Mazak Laser Technology — Data Protection
Email: [email protected]
Phone: +86-512-8888-6666
Address: No. 88 Precision Industrial Avenue, Jiangsu Province, China 215000